At Electrosteps.nl we offer several safe and easy payment options to make your shopping experience as pleasant as possible.
Our store operates in EUR (€) and accepts the following payment options.
Payment Methods
-
iDEAL
Pay securely and directly via your own Dutch bank. -
Bancontact
For our Belgian customers we offer Bancontact, which allows you to pay safely and easily. -
Credit cards
We accept the following credit cards:
- Visa
- MasterCard
- American Express
- Maestro
-
PayPal
Pay quickly and easily with your PayPal account, without having to share your payment details. -
Klarna (Pay Later)
With Klarna you can receive your order first and pay later. You will receive a digital invoice from Klarna, which you can use to pay within the specified payment period.
Secure payment
All payments are processed via a secure SSL connection (Secure Socket Layer). This means that your data is always sent encrypted, which guarantees safe and reliable processing of your payment.
Do you have any questions about payments? Feel free to contact us at Support @electrosteps.nl
Our team is ready to help you!
How can I place an order?
Step 1: Go to the product page of the item you want to order.
Step 2: Click on the green 'Add to cart' button to place the item in the shopping cart.
Step 3: Click on shopping cart at the top right to view your shopping cart.
Step 4: Click on 'Go to order' in the shopping cart to pay.
Step 5: Follow the steps in the ordering process.
How do I change my order?
It is possible to change the order in your shopping cart. Press the 'trash can' behind the article to remove the product from the shopping cart. Has the order already been placed? Please contact our customer service.
Can I still change the order I have already placed?
No, once an order has been completed it is no longer possible to add an extra item. In that case we advise you to place a new order.
I have not received a confirmation, was my order successful?
If your order is successful, you will receive an order confirmation in your email within 15 minutes. If this is not the case, we advise you to check your email under 'Junk mail'. The email may not have ended up in your Inbox. Always check whether you have entered the email address correctly.
Is this not the case? If you still can't find your order, please contact us.
CONTACT DETAILS
Questions regarding payment policy should be sent to us at Support@electrosteps.nl
Or feel free to contact us via the contact form.
COMPANY INFORMATION:
Trade name: Electrosteps.nl
Official company name: MIB TECHNOLOGY BV
ADDRESS: Torenlaan 5b, Bussum, North Holland 1402 AT, Netherlands
Chamber of Commerce number: 96157887
VAT number: NL004463677B15
OPENING HOURS:
Monday to Friday : 9:00 am to 5:00 pm
Saturday : Closed
Sunday : Closed
Electrosteps.nl customer service can be reached by telephone from Monday to Friday, between 09:00 and 17:00 .
☎️ Phone number: +31 684378604
If you have any problems filling out the contact form, please feel free to send an email to Support@electrosteps.nl