✓ WE OFFER A FREE DELIVERY SERVICE.

✓ ORDERED TODAY = SHIPPED TODAY FOR FREE.

We carefully do our best to deliver the order to you as soon as possible. We try to ship orders placed on working days before 6:00 PM on the same day. However, we do not always manage to fulfill this, we are often sold out quickly, so sometimes products may not be in stock and the delivery of your order may take a little longer.

It may happen that you want to return an order. Perhaps because you do not like the product or maybe there is another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 7 days after receipt.

After cancellation you have another 7 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 7.25 per package , consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at support@electrosteps.nl . We will then refund the order amount due within 30 days after registration of your return, provided that the product has already been returned in good order.

If the product is damaged or the packaging is more damaged than necessary to try the product, we can pass on this depreciation of the product to you. So treat the product with care and make sure that it is well packaged when you return it.

We care about our products and logically do our best to deliver them to you in top condition. However, it sometimes happens that an order breaks during transport or that something else happens that entitles you to a warranty claim. Under European law, we are liable for any lack of conformity that becomes apparent within a period of two years after delivery of the goods. You may have additional rights under Dutch law.

We do our utmost for you as a customer. This means that you can easily contact us. If you have any questions about anything, you can reach us using the following information:

✓ Electrosteps.nl
✓ Mail: support@electrosteps.nl
✓ Domain name: www.electrosteps.nl

✓ We use SSL encryption to ensure a safe shopping experience. .